/* =========================================================
   tickets-widget.css — estilos autosuficientes del widget de tickets.
   Las variables van scopeadas a #ticketsModal para no depender del panel
   host ni chocar con sus estilos. Claro por defecto; oscuro por prefers.
   ========================================================= */
#ticketsModal {
  --brand:#2f6df6; --brand-dark:#2456c9; --danger:#ef4444;
  --text:#1a2b45; --text-soft:#54637a; --text-mute:#8a97ab;
  --bg:#f3f6fb; --panel:#ffffff; --border:#e3e8f0; --border-soft:#eef1f6;
  --input-bg:#ffffff; --hover:#eef2f8;
  font-family:'Inter',system-ui,-apple-system,'Segoe UI',sans-serif;
}
@media (prefers-color-scheme: dark) {
  #ticketsModal {
    --text:#e8edf5; --text-soft:#aeb8c8; --text-mute:#7b8698;
    --bg:#1b2230; --panel:#232b3a; --border:#333d4f; --border-soft:#2a3242;
    --input-bg:#1b2230; --hover:#2a3242;
  }
}
/* Si el panel host marca el tema con data-theme, lo seguimos también. */
[data-theme="dark"] #ticketsModal {
  --text:#e8edf5; --text-soft:#aeb8c8; --text-mute:#7b8698;
  --bg:#1b2230; --panel:#232b3a; --border:#333d4f; --border-soft:#2a3242;
  --input-bg:#1b2230; --hover:#2a3242;
}
[data-theme="light"] #ticketsModal {
  --text:#1a2b45; --text-soft:#54637a; --text-mute:#8a97ab;
  --bg:#f3f6fb; --panel:#ffffff; --border:#e3e8f0; --border-soft:#eef1f6;
  --input-bg:#ffffff; --hover:#eef2f8;
}
/* Caparazón del modal (renombrado a tkw-* para no chocar con el panel host) */
.tkw-modal { position:fixed; inset:0; z-index:99999; display:grid; place-items:center; }
.tkw-modal[hidden] { display:none; }
.tkw-back { position:absolute; inset:0; background:rgba(18,28,45,.5); backdrop-filter:blur(2px); }
.tkw-card { position:relative; background:var(--panel); color:var(--text); border-radius:16px; width:760px; max-width:94vw; max-height:92vh; overflow:hidden; display:flex; flex-direction:column; box-shadow:0 20px 60px rgba(0,0,0,.35); }
.tkw-head { display:flex; align-items:center; justify-content:space-between; padding:16px 22px; border-bottom:1px solid var(--border); }
.tkw-head h2 { font-size:17px; font-weight:700; margin:0; color:var(--text); }
.tkw-body { padding:20px 24px; overflow-y:auto; }
.tkw-close { width:34px; height:34px; border:0; background:none; border-radius:8px; color:var(--text-soft); font-size:17px; cursor:pointer; }
.tkw-close:hover { background:var(--bg); color:var(--text); }
/* Botón flotante opcional (si el panel no da su propio botón) */
.tkw-fab { position:fixed; right:16px; top:14px; z-index:9998; display:inline-flex; align-items:center; gap:8px; padding:9px 16px; border:0; border-radius:999px; background:#2f6df6; color:#fff; font:600 13.5px/1 'Inter',system-ui,sans-serif; box-shadow:0 4px 14px rgba(47,109,246,.4); cursor:pointer; }
.tkw-fab:hover { background:#2456c9; }
/* Toast propio (si el panel no tiene UI.toast) */
.tkw-toast { position:fixed; left:50%; bottom:26px; transform:translateX(-50%); z-index:100000; background:#1a2b45; color:#fff; padding:11px 18px; border-radius:10px; font:500 13.5px/1.3 'Inter',system-ui,sans-serif; box-shadow:0 8px 30px rgba(0,0,0,.35); max-width:88vw; opacity:0; transition:opacity .2s, transform .2s; }
.tkw-toast--on { opacity:1; }
.tk__lbl { display: block; font-size: 12.5px; font-weight: 600; color: var(--text-soft); margin-bottom: 12px; }
.tk__inp { display: block; width: 100%; margin-top: 5px; padding: 10px 12px; border: 1px solid var(--border); border-radius: 9px; background: var(--input-bg); color: var(--text); outline: none; font-size: 14px; }
.tk__inp:focus { border-color: var(--brand); }
.tk__area { resize: vertical; min-height: 90px; line-height: 1.45; }
.tk__row { display: flex; gap: 10px; }
.tk__row .tk__lbl { flex: 1; }
.tk__err { color: var(--danger); font-size: 13px; margin: 0 0 10px; }
.tk__hint { font-weight: 400; color: var(--text-mute); }
.tk__area--drop { border-color: var(--brand); background: rgba(47,109,246,.06); }
.tk__adj { display: block; width: 100%; margin-top: 6px; padding: 9px 12px; border: 1px dashed var(--border); border-radius: 9px; background: var(--input-bg); color: var(--text-soft); font-size: 13px; font-weight: 600; cursor: pointer; }
.tk__adj:hover { border-color: var(--brand); color: var(--brand); }
.tk__chips { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 8px; }
.tk__chip { display: inline-flex; align-items: center; gap: 6px; max-width: 100%; padding: 5px 6px 5px 9px; border-radius: 8px; background: var(--bg); border: 1px solid var(--border); font-size: 12px; font-weight: 500; color: var(--text); }
.tk__chip-n { max-width: 150px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.tk__chip-p { color: var(--text-mute); font-size: 11px; }
.tk__chip-x { width: 18px; height: 18px; border-radius: 4px; color: var(--text-mute); font-size: 15px; line-height: 1; cursor: pointer; }
.tk__chip-x:hover { background: var(--danger); color: #fff; }
.tk__enviar { width: 100%; padding: 12px; border-radius: 10px; background: var(--brand); color: #fff; font-weight: 700; font-size: 14px; cursor: pointer; }
.tk__enviar:hover { background: var(--brand-dark); }
.tk__enviar:disabled { opacity: .6; cursor: default; }
.tk__cfg-link { display: block; margin: 14px auto 0; color: var(--text-mute); font-size: 12px; text-decoration: underline; }
.tk__ok { text-align: center; padding: 20px 8px; }
.tk__ok-ic { width: 52px; height: 52px; margin: 0 auto 14px; border-radius: 50%; background: #d8f5e3; color: #0f7a3d; font-size: 26px; font-weight: 800; display: grid; place-items: center; }
[data-theme="dark"] .tk__ok-ic { background: rgba(26,161,121,.2); color: #34d399; }
.tk__ok p { font-size: 14px; color: var(--text-soft); }
.tk__otro { margin-top: 16px; padding: 9px 18px; border: 1px solid var(--border); border-radius: 9px; font-size: 13px; font-weight: 600; color: var(--text-soft); }
.tk__otro:hover { border-color: var(--brand); color: var(--brand); }
.tk__tabs { display: flex; gap: 4px; padding: 0 22px; border-bottom: 1px solid var(--border); }
.tk__tab { padding: 10px 14px; font-size: 13.5px; font-weight: 600; color: var(--text-soft); border-bottom: 2px solid transparent; margin-bottom: -1px; }
.tk__tab--on { color: var(--brand); border-color: var(--brand); }
.tk__cargando, .tk__vacio, .tk__err { padding: 26px 8px; text-align: center; color: var(--text-mute); font-size: 13.5px; }
.tk__err { color: var(--danger); }
.tkitem__adjs { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 7px; }
.tkitem__adj { display: inline-block; max-width: 190px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; padding: 3px 8px; border-radius: 7px; background: var(--bg); border: 1px solid var(--border); font-size: 11.5px; color: var(--text-soft); text-decoration: none; }
.tkitem__adj:hover { border-color: var(--brand); color: var(--brand); }
.tkitem__est { font-size: 10.5px; font-weight: 700; padding: 2px 8px; border-radius: 10px; white-space: nowrap; }
.tkitem__est--nuevo { background: var(--bg); color: var(--text-soft); }
.tkitem__est--prog { background: #fff3d6; color: #9a6b00; }
.tkitem__est--ok { background: #d8f5e3; color: #0f7a3d; }
.tkitem__est--espera { background: #e6ecff; color: #3b52b4; }
[data-theme="dark"] .tkitem__est--ok { background: rgba(26,161,121,.2); color: #34d399; }
[data-theme="dark"] .tkitem__est--prog { background: #3a2f10; color: #e8c66a; }
[data-theme="dark"] .tkitem__est--espera { background: #1b2350; color: #9db2ff; }
.tklist__bar { display: flex; flex-direction: column; gap: 9px; padding: 4px 0 10px; }
.tkscope { display: inline-flex; align-self: flex-start; padding: 3px; background: var(--bg); border: 1px solid var(--border); border-radius: 10px; }
.tkscope__b { padding: 5px 14px; font-size: 12.5px; font-weight: 700; color: var(--text-soft); border-radius: 7px; cursor: pointer; }
.tkscope__b--on { background: var(--panel); color: var(--brand); box-shadow: 0 1px 2px rgba(0,0,0,.08); }
.tkfilters { display: flex; flex-wrap: wrap; gap: 6px; }
.tksel { flex: 1; min-width: 120px; padding: 7px 9px; font-size: 12.5px; font-weight: 500; color: var(--text); background: var(--bg); border: 1px solid var(--border); border-radius: 9px; outline: none; cursor: pointer; }
.tksel:focus { border-color: var(--brand); }
.tkfils { display: flex; gap: 6px; overflow-x: auto; scrollbar-width: none; }
.tkfils::-webkit-scrollbar { display: none; }
.tkfil { flex-shrink: 0; display: inline-flex; align-items: center; gap: 6px; padding: 6px 11px; border: 1px solid var(--border); border-radius: 20px; font-size: 12.5px; font-weight: 600; color: var(--text-soft); background: var(--panel); cursor: pointer; white-space: nowrap; }
.tkfil:hover { border-color: var(--brand); }
.tkfil--on { background: var(--brand); border-color: var(--brand); color: #fff; }
.tkfil__n { font-size: 11px; font-weight: 800; min-width: 16px; height: 16px; padding: 0 4px; border-radius: 8px; background: var(--bg); color: var(--text-soft); display: grid; place-items: center; }
.tkfil--on .tkfil__n { background: rgba(255,255,255,.25); color: #fff; }
.tksearch { display: flex; align-items: center; gap: 8px; padding: 8px 11px; background: var(--bg); border: 1px solid var(--border); border-radius: 10px; }
.tksearch svg { width: 16px; height: 16px; fill: var(--text-mute); flex-shrink: 0; }
.tksearch__inp { flex: 1; border: 0; background: none; outline: none; color: var(--text); font-size: 13.5px; min-width: 0; }
.tklist { display: flex; flex-direction: column; }
.tkrow { display: flex; align-items: stretch; gap: 11px; width: 100%; padding: 11px 6px 11px 0; text-align: left; border-bottom: 1px solid var(--border-soft); cursor: pointer; background: none; }
.tkrow:hover { background: var(--hover); }
.tkrow__pri { width: 4px; border-radius: 3px; flex-shrink: 0; background: var(--text-mute); }
.tkrow__pri--baja { background: #94a3b8; }
.tkrow__pri--media { background: var(--brand); }
.tkrow__pri--alta { background: #f59e0b; }
.tkrow__pri--urgente { background: var(--danger); }
.tkrow__main { flex: 1; min-width: 0; }
.tkrow__top { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.tkrow__title { font-weight: 600; font-size: 14px; color: var(--text); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.tkrow__meta { display: block; font-size: 12px; color: var(--text-mute); margin-top: 3px; }
.tkrow__go { align-self: center; color: var(--text-mute); font-size: 20px; flex-shrink: 0; }
.tkdet { padding: 4px 2px 8px; }
.tkdet__back { display: inline-flex; align-items: center; font-size: 13px; font-weight: 600; color: var(--text-soft); padding: 6px 0; margin-bottom: 6px; cursor: pointer; background: none; }
.tkdet__back:hover { color: var(--brand); }
.tkdet__title { font-size: 17px; font-weight: 700; line-height: 1.3; margin-bottom: 10px; }
.tkdet__badges { display: flex; flex-wrap: wrap; gap: 6px; margin-bottom: 8px; }
.tkbadge { font-size: 11px; font-weight: 700; padding: 3px 9px; border-radius: 20px; background: var(--bg); border: 1px solid var(--border); color: var(--text-soft); }
.tkbadge--baja { border-color: #94a3b8; color: #64748b; }
.tkbadge--media { border-color: var(--brand); color: var(--brand); }
.tkbadge--alta { border-color: #f59e0b; color: #b45309; }
.tkbadge--urgente { border-color: var(--danger); color: var(--danger); }
.tkdet__meta { font-size: 12px; color: var(--text-mute); margin-bottom: 14px; }
.tkdet__desc { font-size: 14px; line-height: 1.6; color: var(--text); background: var(--bg); border: 1px solid var(--border-soft); border-radius: 10px; padding: 13px 15px; white-space: normal; word-break: break-word; }
.tkdet__sec { font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: .04em; color: var(--text-mute); margin: 16px 0 8px; }
.tkdet__imgs { display: grid; grid-template-columns: repeat(auto-fill, minmax(84px, 1fr)); gap: 8px; }
.tkdet__img { display: block; aspect-ratio: 1; border-radius: 9px; overflow: hidden; border: 1px solid var(--border); }
.tkdet__img img { width: 100%; height: 100%; object-fit: cover; display: block; }
.tkdet__img:hover { border-color: var(--brand); }
.tkcoms { display: flex; flex-direction: column; gap: 8px; margin-top: 4px; }
.tkcom { background: var(--bg); border: 1px solid var(--border-soft); border-radius: 10px; padding: 9px 12px; }
.tkcom__h { font-size: 11.5px; font-weight: 600; color: var(--text-mute); margin-bottom: 3px; }
.tkcom__b { font-size: 13.5px; line-height: 1.45; color: var(--text); white-space: normal; }
.tkrate { display: flex; align-items: center; gap: 10px; }
.tkstars { display: inline-flex; gap: 2px; font-size: 26px; line-height: 1; }
.tkstar { color: var(--border); transition: color .12s, transform .12s; }
.tkstar--on { color: #f5b301; }
.tkstars--edit .tkstar { cursor: pointer; }
.tkstars--edit:hover .tkstar { color: #f5b301; }
.tkstars--edit .tkstar:hover ~ .tkstar { color: var(--border); }
.tkstars--edit .tkstar:hover { transform: scale(1.15); }
.tkrate__val { font-size: 13px; font-weight: 700; color: var(--text); }
.tkrate__hint { font-size: 12.5px; color: var(--text-mute); }
.tkmycom { margin-top: 12px; display: flex; flex-direction: column; gap: 8px; align-items: flex-start; }
.tkmycom__ta { width: 100%; resize: vertical; min-height: 44px; font: inherit; font-size: 13.5px; padding: 9px 11px; border-radius: 10px; border: 1px solid var(--border); background: var(--bg); color: var(--text); }
.tkstaff { display: flex; flex-direction: column; gap: 8px; align-items: flex-start; }
.tkstaff__wait { display: inline-flex; align-items: center; gap: 7px; font-size: 12.5px; color: var(--text-soft); cursor: pointer; }
.tkstaff__row { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.tkstaff__attach { background: var(--bg); border: 1px solid var(--border); border-radius: 8px; padding: 6px 12px; font: inherit; font-size: 12.5px; cursor: pointer; color: var(--text); }
.tkstaff__attach:hover { background: var(--hover); }
.tkstaff__files { font-size: 12px; color: var(--text-mute); overflow: hidden; text-overflow: ellipsis; }
.tkcom__files { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 6px; }
.tkcom__img { display: block; width: 64px; height: 64px; border-radius: 8px; overflow: hidden; border: 1px solid var(--border-soft); }
.tkcom__img img { width: 100%; height: 100%; object-fit: cover; }
.tkcom__file { display: inline-flex; align-items: center; gap: 5px; font-size: 12.5px; padding: 5px 9px; border: 1px solid var(--border-soft); border-radius: 8px; color: var(--brand); text-decoration: none; }
.tkmycom__btn { background: var(--brand); color: #fff; border: 0; border-radius: 8px; padding: 8px 16px; font: inherit; font-size: 13px; font-weight: 600; cursor: pointer; }
.tkmycom__btn:hover { filter: brightness(1.05); }
.tkcom--mine { border-color: var(--brand); background: color-mix(in srgb, var(--brand) 8%, var(--bg)); }
.tkdet__danger { margin-top: 22px; padding-top: 16px; border-top: 1px solid var(--border); }
.tkdel { background: none; border: 1px solid #ef4444; color: #ef4444; border-radius: 8px; padding: 8px 14px; font: inherit; font-size: 13px; font-weight: 600; cursor: pointer; transition: background .12s, color .12s; }
.tkdel:hover { background: #ef4444; color: #fff; }
select.tkcat-sel { padding: 3px 8px; border-radius: 999px; cursor: pointer; border: 1px dashed var(--border); background: var(--bg); color: var(--text); font: inherit; font-size: 12px; }
select.tkest-sel { padding: 2px 8px; border-radius: 10px; cursor: pointer; border: 1px dashed var(--border); background: var(--bg); color: var(--text); font: inherit; font-size: 11px; font-weight: 700; }
.tkmycom__wait { font-size: 12.5px; color: #3b52b4; background: #e6ecff; border-radius: 8px; padding: 8px 11px; margin: 4px 0 8px; }
[data-theme="dark"] .tkmycom__wait { color: #9db2ff; background: #1b2350; }